features-activities

Cosmos CRM makes the workings of your organization crystal-clear for you by keeping and displaying a track of all the business and management activity that takes place within or outside your organization. You can stay informed about the communication, deals, under-process tasks, completed tasks, to-do lists and everything else that matters in your business. Viewing your sales, marketing and sales pipeline on a single activity dashboard is a truly exciting experience. You can also choose to give access to selected users in your organization to view certain activities and when they happened, in order to avoid any sort of management issues. Cosmos CRM offers you an activity module which you can modify and personalize according to your wish so that you never miss a thing and stay updated about your business all the time. You do not have to manually enter your activities in your CRM system. It would synchronize itself with other applications like Gmail and automatically transfer the activity data to the CRM activity dashboard allowing you to save time.

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contact-management

Your business exists because your contacts do. An entrepreneur knows well the importance of having all their business contacts in a secure place in an organized manner so they can be retrieved whenever need arises. Cosmos CRM not only makes sure that you find your contacts on the right time at the right place but we also focus on building a psychological bond with your customers by connecting you with them on multiple forums so that they remain loyal to your brand. With Cosmos CRM, you no longer have to worry about your contacts disappearing in the complex data management software or the old manual documents eating up your customers' data. We provide you a CosmicView of each contact with all the necessary information you may need to offer them a personalized service. Now not only your customers' location, but also their details of past, present, and future communication and dealings is just a click away. You can even track their existence on different social media forums. With all your customers' information stored in a centralized store like CosmicView, you can identify their needs and serve them in a customized manner. Imagine your social media strategist working automatically without your manual supervision. So it's time to go automated with Cosmos CRM, and you would no longer have to rummage through the entire office data to find your contacts.

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global concept

Cosmos CRM provides you an organized and sophisticated work mechanism for your organization making your business procedures simpler and easier than ever before. The admin features we offer you comprise the simple network of tasks like setting up the account, editing it, changing logo, deactivation authority, and reporting issues. You can have as many admins in your CRM system as you choose and each one of them would have the authority to use the above features. Another great feature that admin(s) have access to is assigning different roles to different people in your organization.

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freatures-dashboard

The dashboard is where Cosmos allows you to put the information most important to you right where you want it. You can monitor what you want, assign a specific place on your dashboard to monitor your point of interest, and further choose the form in which you want the information to be presented to you. Each user's dashboard is individually customizable, because, of course, things have distinct priorities for different users. The customizability allows you to truly personalize your CRM, control it, and own it. Dashboards come pre-loaded with a variety of widgets that users can select to be displayed. Furthermore, users can create new items themselves that they want to be displayed on their dashboard. The most important aspect of your dashboard is inevitably going to be the reports, which allow you to have a snapshot of your or the business's progress. Like a dashboard is the heart of a CRM, reports are the heart of a dashboard. Cosmos CRM allows you to quickly generate a variety of in-built reports as well as create new custom reports to let you keep track of the things that matter in your work life.

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features-email

In Cosmos CRM, you have an integrated email system that spares you the hassle of manually sending emails or using the services of third party bulk email senders. We send programmed yet tailored emails that significantly heighten the chances of sales. Also, we keep a track of the leads on numerous forums and send personalized emails making your customers feel that we are not among the league of braggers trying to sell our products by any means, but rather that we know them and we care!

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features-deal

Getting Cosmos CRM means having your sales team cloned a 100 times. This is not just a claim; Cosmos CRM absolutely justifies it with its efficient performance that surpasses human competence in all aspects. Cosmos CRM is your sales superhero that makes your leads follow you like you're a pied piper. It comes with powerful resources like integrated email, social media, customer management, scheduling, tasks and business intelligence system. Below is a picture of how it gets your business running within weeks with an unbelievably amazing sales mechanism. Cosmos CRM not only integrates with third-party social media forums but also aligns with the business processes within your organization. The integrated email service is a double treat because it gets you contacts from multiple sources and also helps you communicate with the members of your own organization in a better way. This seamless integration is a part of your basic installation package and requires no extra effort.

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Businesswoman with  growth graph

Cosmos CRM promises infinitely flexible services that you can stretch and utilize to whatever extent you want. The centralized repository we offer can hold each bit of useful information without the slightest glitch and you can enjoy the ride of complex data handling like never before. You want to store your clients’ records? Let Cosmos keep it and forget the count. Wondering where you should store your notes? Get them attached to your contacts’ profiles and never worry about the MBs you have consumed. Your hard drive drives you crazy with the low space notifications? Shift the data to Cosmos and rid yourself of pesky storages. The Growth of Cosmos CRM is directly proportional with the growth of your business. Since Cosmos will help your business grow it will have itself adjusted to the newer horizons you will cover so you will never find it lagging behind even after the tremendous expansion of your organization.

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Excellent customer service support

Get your telecommunication “In control” with Cosmos CRM since we offer seamless telephony that allows you to connect with your clients through live telephone calls. Buy your credit and get your selected numbers enrolled in our system and Cosmos will intelligently manage your telecommunication anywhere in the world. The leverages of integrated telephony include: Budget control A complete record of your telephonic communication Seamless calling through a unified intuitive interface A geographically independent service Unhindered communication regardless of which service provider you are connected with Stop losing your calls and the records of your communication in the traditional corporate telephony systems. Team Cosmos understands your needs for corporate communication and we strive to provide you the best help with state-of-the-art services that you can employ to experience unprecedented growth.

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Workflow

Go automated in the true sense. Cosmos CRM offers you a unique service that gives you the absolute power to be the architect and assessor of your business processes with a mechanism as easy as pie. You can pick a task from the list and place it on the board then pick up the second one and link it with first so both will be connected. You can route as many tasks as you want on one board without having to operate them manually ever again. Once your route is defined, the workflow will automatically keep going and will no longer have to worry about whether your organization’s workings are perfectly tuned or not.

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